This important customer on Alibaba platform, whom I met in 2021, not only has his own booming trading company in Yiwu, showing his keen market insight and strong business operation ability, but also has expressed his strong interest in high-quality transport vehicles to us through online channels for many times. After several detailed inquiries and communication, The foundation of trust and cooperation between the two sides is becoming more and more solid. On Tuesday, we carefully prepared a detailed and competitive offer for their latest requirements, aiming to provide customers with the most suitable solution for their business needs.
When the customer came here to deal with other cargo matters in Changsha, we seized this rare opportunity and quickly arranged a face-to-face in-depth communication. Today, customer come as promised, our team with full enthusiasm and professional attitude, in the company showroom to the customer full range of our business, from vehicle manufacturing to logistics solutions, and then to after-sales service system, every detail is trying to let customers feel our professionalism and intentions.
In a relaxed and pleasant atmosphere, we conducted in-depth discussions on the orders that are currently being closely followed up. We not only asked the customer's specific needs and expectations in detail, but also confirmed the key issues such as vehicle configuration and delivery time one by one to ensure that the information between the two sides is symmetrical and the cooperation is smooth. In addition, we also mentioned the customer's eight-year study experience in Changsha. This common memory instantly narrowed the distance between each other and made the communication more cordial and natural.
At lunch time, we selected a restaurant with local characteristics and invited customers to share food. During the dinner, we not only discussed industry trends, but also shared our lives, creating a warm atmosphere that goes beyond business partnership. After the meal, we arranged vehicles to take customers to the high-speed rail station safely. At the time of parting, customer highly recognized our warm reception and professional service, and expressed their ardent expectations for future cooperation. This visit not only deepened the foundation of cooperation between the two sides, but also laid a solid foundation for our subsequent business expansion.